Service Delivery Policy
DIGIT360 SDN BHD is committed to ensuring timely and efficient delivery of services and products.
1. Delivery Timeline
Digital Services: Delivery timelines will be communicated upon order confirmation, typically within 3–14 working days depending on the service scope.
Physical Products: Orders are processed within 1–3 business days and delivered within 3–7 business days via courier services.
2. Order Confirmation
Customers will receive a confirmation email with details of their order upon successful payment.
3. Delivery Method
Deliveries may be made electronically via email or file download links, or physically via courier to the address provided.
4. Delays
In the event of a delay, customers will be notified via email or phone. DIGIT360 SDN BHD is not responsible for delays caused by third-party services.
For service delivery inquiries, please contact us at [email protected] or call 019-989 1306.